These local government specific implementations benefit from an array of pre-defined modules to meet your use-case and deliver benefits fast...
Payments systems interfaces are configured to allow any service within the platform to easily make or receive a payment. Several payment interfaces have been pre-configured.
These can be configured for both internal and external users, triggered manually or on a case management workflow condition. Email, SMS and Gov.Notify are all supported.
Actions are process interaction points that are incredibly simple to configure. These can be attention flags, allocation of tasks to case owners, or requests for approval.
As the Local Government Platform is browser based, it will work on any device with an Internet connection. This means that your users/citizens can access your services wherever they are and regardless of the device(s) that they may have.
Recent trends in the low-code application platforms market show many vendors beginning to offer vertically specialised solutions. These include prebuilt business capabilities as a collection of accelerators such as application templates, processes and data models, specific to an industry or even just a narrow segment of an industry (for example datb for local governments).
The modules above are designed to support the implementation of the Local Government Platform (LGP) for your specific use-case.
Below are some example local government specific use-cases (not an exhastive list) that have LGP based solutions.
Bringing together the self-service, customer portals and payments modules into a single use-case. Your citizens can apply for permits (or manage their existing account) for whatever permit processes that you may have in your Local Authority.
This is a specific implementation of the case management module in the LGP. This particular implementation handles all casework relating to those that are either, or about to become, homeless
English for Speakers of Other Languages (ESOL) is aimed at non-native English speakers, looking to take up a new language or validate their skills. The application provides an initial assessment and then identifies local courses for classroom-based tuition.
This application utilises LGP's case management capabilities to maintain assessments of the readiness of children in care to lead independent lives. It provides managed access to essential data around those that are leaving social care to those involved in their care.
This configuration creates a register of assets that the local authority is accountable for. The system is configurable to include or remove data attributes for each asset type as required by the individual asset specification.
Whilst our specific implementation is focused on Special Education Needs the application could be used for any kind of public transportation needs, such as School buses, OAP bus passes, etc.
The pre-configured LGP application is ready to go and highly configurable without needing to write any code.
With LGP you get all the benefits of a COTS application, but also all of the benefits of a low code platform.
A COTS package will have limited configuration and potentially be very costly to customise. With LGP you get the best of both worlds; a system that is ready to deploy incredibly quickly (like a COTS system could be), but with the flexibility of being able to configure it for any particular use case that you may have.
"In developing the new permit management system, a number of reusable common components will be created that will in turn be used more widely across other council services for similar products (e.g. housing, licencing, etc.) This will form part a suite of components that will be used to develop a further pipeline of user centric applications."
With many of our clients we can have a PoC (Proof of Concept) application up and running in just a couple of weeks. This approach allows your business process owners to feedback iteratively so should your requirements change, the application will adapt.
If you prefer, we can train your in-house development teams to configure the platform; LGP is based on our low-code platform so no coding is required.